Return and exchange policy
退换货期限
我们提供 30天 无理由退换货服务。自您收到商品之日起30天内，均可申请退换货。
退货条件
退货商品需保持未使用、未清洗、无损坏，且保留原始包装及吊牌。如有赠品，请一并退回。
质量问题
如收到的商品存在质量问题（破损、污渍、发错货等），请联系我们，我们将免费为您办理退换货，并承担往返运费。
非质量问题
如因个人原因（不喜欢、买错等）需要退货，运费由买家承担。
退款流程
- 请联系我们的客服邮箱发起退货申请。
- 我们将提供退货地址及退货指引。
- 收到退货并检查无误后，退款将在 3-5个工作日 内原路退回至您的支付账户。
不可退货商品
以下商品不支持退换货：
· 定制或个性化商品
· 已拆封的贴身用品（如耳塞等）
· 清仓特价商品（如有）
联系我们
如需发起退换货，请通过以下方式联系我们：
邮箱：
Return & Refund Policy
Return Period
We offer a 30-day hassle-free return policy. You may request a return or exchange within 30 days from the date you receive your order.
Return Conditions
Returned items must be unused, unwashed, undamaged, and in their original packaging with tags attached. Gift items, if any, must also be returned.
Quality Issues
If you receive a defective or incorrect item (damaged, stained, wrong product, etc.), please contact us. We will arrange a free return or exchange and cover all shipping costs.
Non-Quality Issues
If you wish to return an item due to personal reasons (e.g., don’t like it, ordered by mistake), shipping costs will be borne by the buyer.
Refund Process
- Contact our customer service email to initiate a return request.
- We will provide you with the return address and instructions.
- Once we receive and inspect the returned item, a refund will be issued to your original payment method within 3-5 business days.
Non-Returnable Items
The following items are not eligible for return or exchange:
· Customized or personalized products
· Opened intimate items (such as earplugs, etc.)
· Clearance sale items (if any)
Contact Us
To initiate a return or exchange, please contact us at:
Email：